AWS AI Production Support — Fix Live Bedrock, AgentCore & SageMaker Issues Fast

Bedrock AccessDenied and model-access errors, ThrottlingException and ServiceQuotaExceeded, cross-region inference profile problems, latency and timeout spikes, Knowledge Base ingestion and sync failures, RAG retrieval quality collapse and wrong citations, Guardrails false blocks, AgentCore Runtime/Gateway/Memory/Identity failures, SageMaker endpoint deployment and training-job failures, GPU capacity errors, and cost blowups. We work the incident live until the system is stable.

Usually within the same working session. Message us on WhatsApp with the symptoms, the service, and the request ID or error, and we assign an engineer who has handled that class of incident before. For active outages we prioritize immediate response.

Yes. RAG on Bedrock is a core focus — ingestion job failures, chunking and embedding issues, OpenSearch Serverless index problems, metadata-filter and reranking failures, RetrieveAndGenerate returning wrong or hallucinated answers, and latency from multi-step retrieval. We diagnose and fix answer-quality and reliability issues.

Yes. Beyond the immediate fix, we help you add the right observability — CloudWatch metrics and logs, AgentCore Observability with OpenTelemetry spans and traces, Bedrock invocation logging, token and cost dashboards, Cost Explorer and Budgets, and alerting — so the next regression is caught early.

Completely. We never share client, employer, or system details with any third party, and NDAs are available on request. We only act inside your AWS account under your explicit direction. All incident work is handled with full professional discretion.