Privacy Policy

Last updated: August 8, 2026

Proxy Tech Support respects your privacy and is committed to handling personal information responsibly, transparently and securely.

This Privacy Policy explains how we collect, use, store, share and protect information when you visit https://proxytechsupport.com, contact us, submit an enquiry or purchase or use any of our services.

By using our website or voluntarily submitting information to us, you acknowledge the practices described in this Privacy Policy.

1. Who We Are

Proxy Tech Support provides paid IT career support, profile services, interview support and hands-on technical guidance for technology professionals.

For the purpose of this Privacy Policy, “Proxy Tech Support,” “we,” “us” and “our” refer to the business operating the website and providing the services described on it.

2. Information We May Collect

Depending on how you interact with us, we may collect the following information:

Information you provide directly

• Name
• Email address
• Phone or WhatsApp number
• Country, city or time zone
• Professional role and technology stack
• Employment and experience information
• Resume, CV, job description or professional profile
• Interview schedule and interview-related requirements
• Project-support or technical-support requirements
• Messages, enquiries and communication history
• Billing and transaction-reference information
• Feedback, complaints and service-related records

Information collected automatically

When you use our website, limited technical information may be collected automatically, including:

• IP address
• Browser and device type
• Operating system
• Referring page
• Pages visited
• Date and time of access
• General location derived from technical information
• Website interaction and performance data
• Cookie or analytics identifiers, where enabled

We do not intentionally collect banking passwords, card PINs, one-time passwords, employer passwords or other credentials that are not required to provide the agreed service.

3. How We Use Personal Information

We may use personal information to:

• Respond to enquiries
• Understand your service requirements
• Evaluate whether we can provide the requested support
• Prepare a service scope or quotation
• Schedule and deliver agreed services
• Provide profile, interview, career or technical support
• Communicate about appointments, payments and service updates
• Maintain service and transaction records
• Handle rescheduling, complaints or refund requests
• Improve our website, content and services
• Prevent fraud, misuse, impersonation or security incidents
• Meet accounting, tax, legal and regulatory obligations
• Establish, exercise or defend legal claims
• Send service-related communications
• Send promotional communications where permitted and where you have not opted out

We do not sell jobs, vacancies or employment outcomes. Personal information submitted to us is used to provide support services and does not guarantee interviews, selection, employment, recruiter responses, offers or salary outcomes.

4. Consent and Customer Responsibility

You should only provide personal information that:

• Belongs to you
• You are legally permitted to share
• Is reasonably necessary for the requested service
• Is accurate and not misleading

When you provide another person’s information, you confirm that you have lawful authority or permission to do so.

You should remove unnecessary sensitive information from documents before sending them to us, including:

• Aadhaar numbers
• Passport numbers
• Bank account details
• Card information
• Passwords
• One-time passwords
• Medical information
• Government identification numbers not required for the service

5. Resumes, Job Descriptions and Professional Documents

Documents submitted for review or support may contain professional and personal information.

We use these documents only for purposes connected with:

• Understanding your professional background
• Reviewing profile presentation
• Preparing for relevant technical discussions
• Providing the support requested by you
• Maintaining necessary service records

We do not claim ownership of your resume, CV, job description or original professional material.

You remain responsible for ensuring that all experience, qualifications, employers, projects and achievements stated in your documents are truthful and accurate.

6. WhatsApp, Email and Other Communication Platforms

When you contact us through WhatsApp, email, social media or another third-party platform, that platform may process your information under its own privacy terms.

Please avoid sharing unnecessary confidential information through messaging platforms.

We may retain relevant communication records to:

• Deliver the requested service
• Confirm the agreed scope
• Record customer instructions
• Handle billing or disputes
• Maintain business and compliance records

7. Payments

Payments may be processed through banks, payment gateways, UPI providers or other payment-service providers.

We may receive transaction information such as:

• Name of payer
• Payment amount
• Date and time
• Transaction or reference number
• Payment status
• Limited billing information

We do not intentionally store complete card numbers, card PINs, UPI PINs, banking passwords or one-time passwords.

Payment providers process payment information according to their own privacy and security policies.

8. Cookies and Analytics

Our website may use essential cookies, analytics technologies or similar tools to:

• Operate the website
• Remember preferences
• Understand website usage
• Detect errors
• Measure performance
• Improve content and navigation
• Evaluate marketing effectiveness

You may control cookies through your browser settings. Disabling certain cookies may affect some website functionality.

Where legally required, non-essential cookies will be used only after appropriate notice or consent.

9. How We Share Information

We may share limited information with trusted service providers when reasonably necessary to operate our business, including:

• Website-hosting providers
• Cloud-storage providers
• Email and communication providers
• Payment processors
• Analytics providers
• Professional advisers
• Accounting or compliance providers
• Contractors who are directly involved in delivering an agreed service

Such access should be limited to the information reasonably required for the relevant purpose.

We may also disclose information:

• When required by applicable law
• In response to a valid legal request
• To protect customers, the public or our business
• To investigate fraud, abuse, impersonation or security incidents
• In connection with a lawful business restructuring or transfer

We do not sell personal information to advertisers.

10. International Processing

Some service providers used by us may process or store information outside your state or country.

Where information is processed internationally, we take reasonable steps to use reputable providers and appropriate contractual, technical or organisational safeguards.

11. Information Retention

We retain personal information only for as long as reasonably necessary for:

• Providing the requested service
• Maintaining service and communication history
• Accounting and tax requirements
• Resolving complaints or disputes
• Preventing fraud or misuse
• Meeting legal obligations
• Establishing or defending legal claims

Retention periods may vary depending on the type of information and the purpose for which it was collected.

Information that is no longer reasonably required may be deleted, anonymised or securely archived, subject to legal and operational requirements.

12. Information Security

We use reasonable administrative, technical and organisational measures intended to protect information against:

• Unauthorised access
• Accidental loss
• Misuse
• Alteration
• Unauthorised disclosure
• Destruction

However, no website, messaging platform, storage service or internet transmission method can be guaranteed to be completely secure.

Customers are responsible for securing their own devices, accounts, passwords and communication channels.

13. Your Privacy Choices and Rights

Subject to applicable law, you may request that we:

• Confirm whether we hold personal information about you
• Correct inaccurate or incomplete information
• Delete information that is no longer required
• Withdraw consent for future optional processing
• Stop promotional communications
• Review a privacy concern or grievance

Some requests may be limited where retention or processing is necessary for:

• Legal compliance
• Accounting or tax records
• Fraud prevention
• Contract enforcement
• Dispute resolution
• Establishing or defending legal claims

Withdrawing consent does not invalidate processing already lawfully completed before the withdrawal.

To submit a request, use the contact information below. We may ask for reasonable information to verify your identity and protect your information from unauthorised requests.

14. Children’s Privacy

Our services are intended for adults and working professionals.

We do not knowingly offer services directly to children or intentionally collect personal information from children without appropriate authorisation.

Where we learn that information has been submitted by a child without valid permission, we may delete it where reasonably possible and legally appropriate.

15. Third-Party Links

Our website may link to external websites, payment providers, communication platforms or social-media services.

We are not responsible for the content, security or privacy practices of independent third parties. You should review their applicable policies before submitting information.

16. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in:

• Our services
• Website functionality
• Business processes
• Legal or regulatory requirements
• Privacy and security practices

The updated version will be published on this page with a revised “Last updated” date.

Material changes may also be communicated through the website or an appropriate customer communication channel.

17. Privacy and Grievance Contact

For questions, privacy requests or grievances relating to your personal information, contact:

Name: Proxy Tech Support
Email: support@proxytechsupport.com
Phone/WhatsApp: +91 96606 14469
Website: https://proxytechsupport.com/

Please include sufficient information for us to understand and review your request.

We aim to acknowledge and review genuine privacy and grievance requests within a reasonable period.