Service Delivery Policy

Last updated: August 8, 2026

This policy explains how our paid support services are scoped, agreed and delivered. It applies to all Proxy Tech Support services.

Services we deliver

Proxy Tech Support provides paid IT career support, technical support, profile services and interview support. Depending on what you request, an engagement may include real-time job support, proxy interview support, interview mentoring, profile engineering, or job application & candidate marketing. The specific scope is agreed with each customer before the engagement begins.

How delivery works

• You share your requirement, technology stack, schedule and support expectations.
• We discuss the scope, confirm the specific service, and agree the engagement or session.
• An experienced professional is assigned to your engagement.
• Support is delivered live or asynchronously as agreed, within the agreed engagement period.

Timelines and availability

We aim to begin as quickly as possible, and same-day start may be available for urgent requirements, subject to expert availability, technology stack and scheduling. Timelines are estimates and are not guarantees.

Customer responsibilities

Our services support your own effort — they do not replace it. Customers are responsible for contributing their own skills, experience, preparation and effort, for providing accurate information, for their own applications, assessments and interviews, and for their professional and employment decisions.

Scope of outcomes

We deliver the agreed support services only. We do not sell jobs or vacancies, and we do not guarantee interviews, selection, recruiter responses, employment, compensation, promotions or salary outcomes. Employment decisions are made solely by employers, and results vary by individual and market conditions.

Changes to an engagement

If your requirements change during an engagement, contact us and we will discuss adjusting the scope where feasible. Material changes may affect fees, timelines and availability, and will be agreed with you before they take effect.

Contact

For questions about service delivery, contact us:

Email: support@proxytechsupport.com
Phone/WhatsApp: +91 96606 14469
Website: https://proxytechsupport.com/